About: Accrington Victoria Hospital

I have just left the hospital after suffering what appears to be an allergic reaction. The doctor that saw me was brilliant and made sure to clearly explain things for me and put me at ease when I was feeling very anxious about what was happening. 75 minutes from arriving to being at the pharmacy picking up the medication I need to help me. Thank you.

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Response from Accrington Victoria Hospital

Thank you for taking the time to tell us about your recent visit to the Minor Injuries Unit at Accrington Victoria Hospital following an allergic reaction.

It is lovely to receive such positive feedback regarding the care and service you received during your visit and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services.

You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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