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Care Opinion

Excellent care and compassion

Posted By Lovinit x

"Excellent care and compassion"

About: Forth Valley Royal Hospital / Acute assessment unit

(as a service user),

Had an excellent experience with the care I received recently. Acute emergency admission. Gp, NHS 24, first responder, ambulance crew, A&E, Surgical assessment unit, ward B11.

Thank you to all the many people that helped me. It is so important that the positive feedback is reported. We hear too much of the negative.

I feel so very lucky to have had the excelent care and compassion that I recieved.

Thank you all.

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Responses

Response from Jason Graham, Operational Manager, Endoscopy/Renal/Dermatology/Opthalmology/Chronic Pain, NHS Forth Valley 6 years ago
Jason Graham
Operational Manager, Endoscopy/Renal/Dermatology/Opthalmology/Chronic Pain,
NHS Forth Valley

Submitted on 20/02/2018 at 10:46
Published on Care Opinion at 13:57


Dear Lovinit X,

Thank you for taking the time to send this feedback. Positive feedback is always very welcome. We will ensure that the teams are made aware of your comments.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from NHS Forth Valley 6 years ago
NHS Forth Valley

Submitted on 21/02/2018 at 12:08
Published on Care Opinion at 13:38

Dear LovinitX,

Thank you very much for the feedback. It's great to hear of your positive experience. I will share your lovely kind words this with the rest of the medical and nursing team.

I hope you are making a good recovery.

Very best of wishes

Pamela Scott

Senior Charge Nurse

Intensive and Critical Care Unit

NHS Forth Valley

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Lovinit x (a service user)

I am doing great Pamela . Thank you for taking time to respond .

Best regards

Fiona x

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