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"The travesty of adult mental health care"

I am completely shocked at how those people choosing to work in the field of mental health can continue to support a system that could not be more detrimental to mental illness if it tried.

The current system is admittedly very good at keeping huge numbers of people in employment, but the poor souls who have to struggle for months on end to get help are, in my own personal experience, just fodder to keep this big machine going.

The gross misunderstanding by those people making the decisions with regard to length and type of therapeutic need is beyond belief. It would be far better not to start people talking, rather than leaving them high and dry after a few sessions, when the person has not yet indicated that they feel ready to leave therapy behind them.

I have gone round and round in frustratingly slow circles, waiting to see my GP, waiting to be referred, waiting for an assessment, waiting for an appointment, then before not even a grain of sand on the beach in comparison, has been discussed, (ie the ludicrous allocation of 6 or so sessions),, and way before any therapist could reasonably fully understand their clients deeper traits and needs long term, the person is bumped to the back of the pack only to have to repeat the whole cycle again.

This whole process is totally disrespectful to people who have,, nine out of ten times, already suffered great emotional pain, and need open ended dependable access to therapy in order that those deep rooted dark places in one's heart are weeded out before they crop up once again and smother any bit of light that may have started to shine through.

My heart goes out to all people, who like myself, are passed from pillar to post, never finding that place of belonging and peace.

After a long standing battle to try and get an appointment with a qualified psychiatrist, and during a period of severe emotional Crisis, I was called on my mobile by a member of staff who was not well informed about my case, and I was very distressed on the phone, trying frustratedly to explain why I couldn't face yet another assessment, and yes i was reliving periods of extreme traumatised that day. Following this call, a couple of weeks later, i arrived for my, yet again assessment only to be informed by this person that I had been very rude on the phone to her colleague and that she herself was worried about having a consultation with me???? I could not believe that someone who claims to be trained in psychiatry could ever make statement like that to a person in crisis. It certainly felt like a crisis when I came out, even if it hadn't before I went in.

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Responses

Response from Mariner House 5 years ago
Mariner House
Submitted on 22/06/2018 at 14:47
Published on nhs.uk at 15:06


We would like to apologise for the experiences that you have described and would very much like the opportunity to make contact with you to discuss this further, including options for support from the wellbeing service.

If you are happy to speak with us, you are welcome to email with your contact details and we will then call you back. Our email is: wellbeingsuffolk@nsft.nhs.uk. Please mark your email: ‘For the attention of the Deputy Clinical Lead’.

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