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"Wonderful Medical Practice"

About: Ilkley & Wharfedale Medical Practice

This medical practice is outstanding throughout. My doctor has helped me through a difficult and complex period over the last year with great skill, compassion and practicality. The care and interest shown investigating the possibility of serious illness has been extraordinary and I am very grateful to be given a clean bill of health and advice moving forward both physically and mentally, knowing support is there if I need it.

The team at IWMP are forward thinking and have an in-house physiotherapist whose experience, skill and empathy has also contributed greatly to my care.

The reception team are also wonderful and have the knowledge and understanding that ensures the process of ascertaining the reason for an appointment request works very well.

The practice operates a human and caring philosophy, which they have maintained despite the extreme pressures faced by the medical profession today.

Long may it continue.

Thank you.

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Responses

Response from Ilkley & Wharfedale Medical Practice 6 years ago
Ilkley & Wharfedale Medical Practice
Submitted on 19/02/2018 at 15:43
Published on nhs.uk at 16:07


Thank you for your very kind feedback. We work hard to ensure our patients receive the best service possible and it is gratifying to hear that our efforts are having a positive impact on our patients.

I will ensure that your comments are cascaded to the wider practice team and would like to express my thanks once again at your positive review.

Kind regards

Rachael Pengelly

Practice Manager

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