This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Disappointment"

About: Prospect Surgery

This is a mixed review. I have been a patient for a number of years and overall the services have been fantastic.

Getting an appointment can be hit and miss but I understand the strains and accept this. The practice has always been amazing with my now 3 year old Daughter with her being seen if necessary.

My major concern is unfortunate in that if I or my Daughter is seen by a particular Dr I'm made to feel like if the appointment has been for me I've wasted an appointment or if it has been for my Daughter I'm a neurotic parent and made to feel patronised, this is also afirmed by a family member who attended an appointment with my Daughter.

I am in two minds as to whether to move practices or indeed put a request that we are not allocated an appointment with this particular Dr if this is possible.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Prospect Surgery 6 years ago
Prospect Surgery
Submitted on 16/02/2018 at 14:32
Published on nhs.uk at 16:06


Thank you for taking time to provide your feedback.

We are sorry you have not been totally happy with the Practice, I would be more than happy to discuss any issues with you should you want to contact me at the surgery.

Chris Nicholls Practice Manager.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k