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"Serious problems dismissed"

About: Wexham Park Hospital / Ear, Nose and Throat

I had a serious problem that was dismissed as just gland enlargement due to a virus / infection and it turned out to be something serious. The ENT dismissed it and now I have problems for life. The hospital itself was also dirty and over crowded, the staff were nice enough , but the consultant was awful . I wouldn’t go back to him if you paid me. Had my condition been treated sooner I wouldn’t be in the position I am today . Maybe they should start listening to the patients , as they know their own bodies / symptoms!

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Responses

Response from Wexham Park Hospital 5 years ago
Wexham Park Hospital
Submitted on 12/07/2018 at 10:15
Published on nhs.uk at 11:06


Thank you for your feedback. I am very sorry to hear about your experience. Please can I ask you to contact our PALS team who will be able to investigate this for you.

Patient Advice and Liaison Service (PALS)

Frimley Park Hospital – 01276 526530

palsfrimleypark@fhft.nhs.uk

Wexham Park Hospital – 01753 633365

palswexhampark@fhft.nhs.uk

Kind regards

Harpreet Rall

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