"Minor Injuries Staff - Wonderful"

My 83 year old mother had a nasty fall and broke her hip whilst leaving St Albans City Hospital after an appointment last week.

Once Minor Injuries staff realised what had happened they took her and my dad into the unit to keep warm and looked after them, going above and beyond the call of duty, arranging an ambulance and doing all they could to help.

I am so grateful for their kindness and compassion, even hugging my Dad after the ambulance left as he was obviously very distressed.

Thank you from the bottom of my heart for helping make the best of an awful situation for my parents that day.

Liz