This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Thank you for your kindness

Story from nhs.uk

"Thank you for your kindness"

About: Royal Blackburn Hospital

I had a suspected TIA this week and was referred to the TIA clinic for further investigations. I cant really comment on Urgent Care as this is my workplace and it I may be biased in my opinion of how kind they are.

The Stroke Nurse Consultant in clinic is a credit to the trust. She listed to me, was empathetic and ensured that all possibilities were examined in my examination, diagnosis, investigations and treatment plan. I have worked with the stroke team and have always admired them from a professional level, yet when you are on the other side as a patient you realise how caring and compassionate they are. Once again thank you to everyone.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Royal Blackburn Hospital 6 years ago
Royal Blackburn Hospital

Submitted on 15/02/2018 at 09:55
Published on nhs.uk at 11:06

Thank you for taking the time to tell us about your recent visit to the Stroke Clinic at Royal Blackburn Teaching Hospital following a suspected TIA.

It is lovely to receive such positive feedback regarding the care and service you received during your visit this week and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services.

You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes for continued recovery.

Sarah Ridehalgh

Patient Experience Facilitator

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k