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I'm so thankful to them

Posted By sheala

"I'm so thankful to them"

About: Forth Valley Royal Hospital / Day Surgery

(as a service user),

I was in getting a cyst removed and David and Christine made me feel so at ease, they both spoke to me whole way through procedure. David was such a lovely guy full of jokes he was so friendly and explained everything he was doing throughout. They seemed a great wee team him and Christine. Im so thankful to them both.

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Explanations

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Responses

Response from Elaine Kettings, Chief Nurse, Falkirk Health & Social Care Partnership 6 years ago
Elaine Kettings
Chief Nurse,
Falkirk Health & Social Care Partnership

Submitted on 16/02/2018 at 09:19
Published on Care Opinion at 09:47


Dear Sheala,

Thank you for taking the time to post such wonderful feedback, I will make sure it is passed on to David and Christine.

It sounds like the staff made you feel totally at ease and very welcome, it also great to hear there was a full explanation of your procedure and care. I hope you are recovering well and thanks again for taking the time to share your experience.

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