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"Delay in treatment"

About: Pinderfields General Hospital / Trauma and orthopaedics

Transferred from roundhay spire by consultant to be nearer. Saw consultant last July and referred for two urgent treatments which I received one at Pontefract and other at pinderfields on same time and day. Went for treatment at Pontefract at cost of £40 return for three weeks. As Pontefract don't do the treatment the same time as the other within 12 weeks but pinderfields do I still couldn't be fitted in. I'm now waiting for review to see consultant 7 months after seeing him after urgent referrals. My gp wrote to him 5 weeks ago and still waiting. This is after 1-2 years of being referred to wrong people but not specialist as such but pain clinic, physio and psychotherapy who it seems have powers of X-ray eyes. I know health services are busy but cannot understand why 2 hospitals in same trust have different policies on treatment and don't give any information about these before appointment. I wait in hope that my pain can be eventually given the treatment I was urgently referred for.

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Responses

Response from Pinderfields General Hospital 6 years ago
Pinderfields General Hospital
Submitted on 15/02/2018 at 08:15
Published on nhs.uk at 10:12


Thank you for taking the time to post your comments on NHS Choices.

It is clear from your posting, how frustrated you have been left feeling and that is not something we would want anyone to experience when using our services.

I wonder if discussing your concerns with our PALS team may help.

They can be contacted on 01924 542972 (Monday to Friday, 8.30am to 4.30 pm) or via email on pals@midyorks.nhs.uk

Thank you again

Kind regards

Clare Blackburn

(Complaints & PALS Improvement Lead)

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