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"Cancellation of gastric sleeve surgery two months running"

About: University Hospital (Coventry) / Hepatobiliary and pancreatic surgery

(as a relative),

My husband was scheduled for the gastric sleeve operation in January 2018. Two weeks before the operation he had to do a liver cleansing diet which meant eating only six small yoghurts a day and a litre of skimmed milk a day. we arrived at 7. 30 am and my husband was gowned, stockinged and canulated ready.

After four hours he was told the operation was cancelled. A date was given for a month later and he had to do the two week liver cleanse again. We arrived and again he was prepared for surgery. After six hours we were told the operation was cancelled.

As well as the distress of going through the rigorous liver cleanse there is the mental distress of building yourself up to the thought of surgery there are also financial concerns with missing work and having to travel to have all the blood tests done again and the cost of parking.

The nurses and doctors were very sympathetic, but my husband cannot be expected to keep being put through these fasts and then cancellations.

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Responses

Response from Sarah Dakin, Communications Manager, University Hospitals Coventry and Warwickshire NHS Trust 6 years ago
Sarah Dakin
Communications Manager,
University Hospitals Coventry and Warwickshire NHS Trust
Submitted on 27/02/2018 at 11:47
Published on Care Opinion at 12:53


Thank you very much for posting your review about your husband’s experience at UHCW. I am sorry to hear that his operation was cancelled twice, and I can understand the distress this must have caused to you and your family.

If you would like discuss this with us any further, please contact our Patient Advice and Liaison Service (PALS) team so that they can look into the issues you have raised in your review. You can contact them on 0800 028 4203 or on feedback@uhcw.nhs.uk.

We are grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you again for leaving your comments on NHS Choices.

Communications Team

University Hospitals Coventry and Warwickshire NHS Trust

Telephone: 0800 028 4203

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