This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Two week target not met"

About: Whipps Cross University Hospital / Ear, Nose and Throat

A needle test was done in Dec and we have not heard from the hospital yet. The date today is 14 Feb 2018. Four Phone calls to consultants secretary has been made. Voicemails have been made with no joy. Even tried to speak to the ENT manager today but the ext. was not picked up. I am not sure what to do. I am hesitant to make a formal complaint as up until now the service/Care has been good. The hospital is not meeting it’s pledge of 2 weeks.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Whipps Cross University Hospital 6 years ago
Whipps Cross University Hospital
Submitted on 16/04/2018 at 09:21
Published on nhs.uk at 12:06


Thank you for taking the time to write us a comment and we're sorry to hear about your experience with our ENT team. If you would like us to investigate this further please contact the PALS Team on WXpals@bartshealth.nhs.uk.

Kind regards

Barts Health NHS Trust

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k