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"Amazing experience"

About: Leicester Royal Infirmary / Ophthalmology

Went to the LRI (Opthalmology) with my son S.A today. He’d had an injury to his eye and first refused to step inside the hospital after a bad experience at another hospital.. Luckily we were seen pretty soon after we went to the reception and did the pre examinations with a AP. I was absolutely over the moon with the doctor and consultant that saw my son... The first doctor wanted another opinion on her examination so another doctor was called...

I really appreciated that she was so open and told us she was going to call her colleague to have a look. Turned out my son had a membrane on his iris and we aren’t sure if this is due to the trauma or if it’s congenital. Both doctors we absolutely lovely and my son and I felt very much at ease with them both :) Very competent and reassuring indeed :) Thank you :) Please pass the praise on!

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Responses

Response from Leicester Royal Infirmary 6 years ago
Leicester Royal Infirmary
Submitted on 13/02/2018 at 11:54
Published on nhs.uk on 14/02/2018 at 02:53


Dear H.A

Thank you for taking the time to post your comment.

It is great to hear how well your son was cared for by our Ophthalmology department at the Royal. Your feedback has been passed on to the management team to share with the team involved.

Kind regards,

Communications team,

Leicester's Hospitals

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