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24 hours on a stretcher in A&E

Story from nhs.uk

"24 hours on a stretcher in A&E"

About: Worcestershire Royal Hospital / Accident and emergency

I arrived at 8am on a Saturday vomiting blook and severely dehydrated. It took overy 4 hours to even see a doctor. As soon as I was seen I was admitted to A&E where I spent 24 hours on a stretcher. Imagine trying to get any sleep when you're in a brightly lit room with constant activity, drunks, arguments and screams. Even after be admitted to A&E it was another 12 hours until I saw a Doctor to treat me.

I got to a bed 28 hours after arrival.

It's time to close this shambolic trust and start again from scratch.

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Responses

Response from Worcestershire Royal Hospital 5 years ago
Worcestershire Royal Hospital

Submitted on 02/08/2018 at 14:24
Published on nhs.uk at 15:06

Dear Sir/Madam,

Thank you for leaving us your feedback; please accept our sincere apologies for the delay in this acknowledgement. I’m very sorry to hear about your experience; we will share your comments with the responsible management team for A&E. If you wish to discuss this further or would like us to look into your concerns in detail, please contact us at wah-tr.PET@NHS.net or by telephone on 0300 123 1733; please provide your name, contact information and quote the reference number 34616.

Regards,

Patient Experience Team

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