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"lack of doctors care"

About: King's Mill Hospital / Accident and emergency

i was brought by ambulance sunday 28 jan at approx 12 midnight.

my wife had called for an ambulance as i was ill . i was passing blood in my urine painfully and being sick also going giddy and nearly fainting. unaware of if it was serious or not we got attended to by the nursing staff who took temp, pulse and blood pressure also they took the cardboard urinal with my blood in it for examination. i also had a canilla fitted. how efficient the nursing staff where. no time did a doctor examine me as they were fairly busy at the time, later as it got very quite (2 1/2 hours after being admitted.) my wife went to the doctor who was sat at the desk and asked what was happening, is reply was i was third on the list. the doctor every now and then would walk down one passage and come back down the other side. then go and sit at is desk. i by then was starting to feel a bit stronger got of the bed and sat near the doorway. right on que the doctor walked down the passage and as soon as he came to the empty cubicles started dancing as he went coming and disappearing around the corner.i said to my wife he is just dancing not attending to anyone. shortly after the same routine down the passage past my cubic and two or three others and started dancing again, this time he turned saw me watching and went into a empty cubicle. when we had been waiting 4 hours my wife went and approached him at the desk and said we had been there 4 hours could he tell us when would he be seeing, is reply was i was still is third on the list. he had not seen anyone for some time he had not made an effort to come and tell me what was wrong with me. but he managed to dance in the passages. at that point i left. i am 71 going on 72 and assumed it was serious as the ambulance crew had rushed me to kingsmill, i thought it might be prostate cancer our as i was on warfarin something else serious the next day i had an emergency appointment with my doctor he checked my water and did a few other checks and prescribed antibiotics. all in 5 minutes. 4 hours in kingsmill ABSOLUTELY NOTHING DONE.

any follow up would be appreciated.

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Responses

Response from Grace Worsley, Patient Experience Coordinator, Sherwood Forest Hospitals NHS Foundation Trust 6 years ago
Grace Worsley
Patient Experience Coordinator,
Sherwood Forest Hospitals NHS Foundation Trust
Submitted on 14/02/2018 at 08:51
Published on Care Opinion at 14:47


Thank you for taking the time to provide your feedback. I am sorry that the services provided were not as you would expect as it is always our aim to provide a quality and effective service. In order to investigate and hopefully help to resolve your concerns, I would be grateful if you could please contact a member of our Patient Experience Team on 01623 672222 or email pet@sfh-tr.nhs.uk, the Patient Experience Office is open Monday to Friday, 8:30am to 6pm and Saturday 9am to 1pm.

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