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"My father's care"

About: Lincoln County Hospital

My father was admitted to hospital, by ambulance, after being taken ill in the days leading up to 19th January.

He was immediately taken to Resus, where his needs were quickly assessed and intervention was given to make him more comfortable.

The following day he was transferred to a Medical Assessment Unit and the following day transferred to a Frailty Ward.

Throughout the whole of his stay, leading up to his death, he was treated with respect, dignity, kindness and care of the highest level. The staff supported us, looked after us and even taught us how to keep dad comfortable by teaching us some basic care skills.

We cannot thank everyone enough from the ambulance men that collected dad from home, to the numerous skilled members of your hospital team that assessed and cared for dad during his final hours.

You are doing a great job. Thank you so much!

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Responses

Response from Laura Igoea, Ward Sister, Care of the Elderly, United Lincolnshire Hospitals NHS Trust 6 years ago
Laura Igoea
Ward Sister, Care of the Elderly,
United Lincolnshire Hospitals NHS Trust
Submitted on 14/02/2018 at 15:18
Published on Care Opinion at 15:53


This is lovely to read, thank you for the warming thanks.

We are saddened by your father's passing, but equally pleased that we were able to make him comfortable in the last days of his life.

Kind regards,

Laura Igoea

Ward Sister - Frailty Assessment Unit

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Response from Terri Reeve, Senior Sister, Accident & Emergency, United Lincolnshire Hospitals NHS Trust 6 years ago
Terri Reeve
Senior Sister, Accident & Emergency,
United Lincolnshire Hospitals NHS Trust
Submitted on 16/02/2018 at 11:17
Published on Care Opinion at 11:52


Thank you for taking the time to post such excellent feedback.

I am so pleased to hear of you were assessed quickly and given necessary treatment by the A and E team working in resus that day. I will be sure to pass on your feedback to the rest of the team in A and E.

Once again thank you for your feedback.

Terri Reeve

Senior Sister - Accident and Emergency

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