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"Cancer Treatment - major facial reconstruction"

About: Queen Victoria Hospital (East Grinstead)

I was admitted to QVH after two previous operations for cancer in the mouth. I had the cancer removed, my right jaw removed and replaced with a bone from my leg. I also had muscle from my leg to replace my gum and part of my neck. It was a long and very complex operation.

The surgeons did a fabulous job. After a few short months I am able to eat normally, talk clearly and walk well. The care on the wards and the after care are a model for the whole NHS. The nurses are attentive and caring, the Care Assistants are readily available and active in helping. Speech and language support was really helpful and professional.The follow-up in outpatients is prompt ( never waited longer than ten minutes) and really multi-disciplined with speech and language, dressing changes and surgeon review all happening together with no waiting between each one - first class team and first class service

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Response from Queen Victoria Hospital (East Grinstead) 6 years ago
Queen Victoria Hospital (East Grinstead)
Submitted on 14/02/2018 at 10:05
Published on nhs.uk on 15/02/2018 at 02:46


Dear Mr McHale

Thank you for sharing your personal experience of your long and ongoing treatment journey here at QVH. Having undergone such complex surgery I'm sure you have had some difficult challenges and I am so glad to read that within a short period you are are now reaping the benefits of your Speech and Language Therapy. I will certainly pass on your kind comments to all those involved with your care, who I am sure will be delighted to know that their expert knowledge, professionalism and empathy have helped you through such a difficult time.

I wish you all the very best for the future.

Kind regards

Nicolle Ferguson, Patient Experience Manager

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