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"Excellent care and attention"

About: The Rotherham NHS Foundation Trust

My elderly mother was admitted to orthopaedic trauma and the Keppel Ward with broken hip. We could visit at any time.

At anytime the ward was very clean, bedding crisp, the ladies comfortable and cared for. The staff were very responsive to any requests or concerns. I visited my mother one morning on Keppel Ward and was very impressed by the calmness and cleanliness.

There was some soft background music playing, alll patients looked very relaxed and comfortable.

The health care assitsant was sitting writing, looked up, smiled and welcomed us.

I would have no concern at being a patient or my relatives being a patient of the staff of these 2 wards.

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Responses

Response from Samantha Robinson, Head of Patient Experience, The Rotherham NHS Foundation Trust 6 years ago
Samantha Robinson
Head of Patient Experience,
The Rotherham NHS Foundation Trust
Submitted on 14/02/2018 at 08:03
Published on Care Opinion at 13:52


Dear Anonymous

Hello my name is Samantha, thank you for taking to time post your kind comments on NHS Choices regarding your mother's care and treatment on the Keppel Ward. We really appreciate your positive feedback. I will ensure that your positive comments are fed back, which I am sure will be greatly appreciated.

With best wishes

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