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"Brilliant"

About: Fairfield General Hospital

My Mum was rushed in three times last year, firstly with a 6 day stay in intensive care, then a ward for a few days, the second just 1 night the third a few hours in A&E

Each time the care & attention from staff was fantastic.

The intensive care ward is outstanding. It is such a worrying time for both the patient and the family but the staff eased the worry through excellent care & kindness.

The regular ward seemed understaffed (as is the while of the NHS) but my mum still recieved excellent care whilst there.

Each visit started in A&E and they are fabulous too.

Even take the time to point family in the direction of a complimentary drink area - again eased anxiety during acdifficult time.

We can not praise this hospital enough & thank all concerned from the bottom of our hearts that our Mum is well again!

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Responses

Response from Fairfield General Hospital 5 years ago
Fairfield General Hospital
Submitted on 17/07/2018 at 16:01
Published on nhs.uk at 17:06


Thank you for taking the time to leave your comments; it’s always rewarding for everyone involved in your mother’s care to know that they provided excellent treatment and patient experience.

Your kind comments are appreciated and have been shared with the staff referred to in your post.

Regards,

Head of Patient Experience

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