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"Not Satisfied"

About: Newham General Hospital / Accident and emergency

I had to go to A&E for a mental health emergency at around 9pm one day, only to be seen at 2am the next day. Despite all this, I was still sent home (rather than being referred to a Psychiatric team or psychologist) even though my my heart rate was very high. The doctor told me I "should know more about this depression thing" because I have studied psychology and that I should just "be happy". I was unhappy about this treatment and now feel it is not a place to go if you have a mental health issue, they don't believe you.

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Responses

Response from Newham General Hospital 6 years ago
Newham General Hospital
Submitted on 09/04/2018 at 16:20
Published on nhs.uk at 18:19


We’re sorry that you’re not happy with your time at Newham Hospital. We would like to speak with you more about this. To do this we ask if you could contact us with your personal information and more detail about your visit. Please contact the PALS Team on 0207 363 9292 or by email: NUHPals@bartshealth.nhs.uk

Many thanks

Barts Health NHS Trust

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