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Recent stay at hospital

Story from nhs.uk

"Recent stay at hospital"

About: Frimley Park Hospital / Accident and emergency

My daughter was hospitalised last Sunday with flu/pneumonia.

I have nothing but credit for the staff that looked after her during her stay.

From the A&E nurses and doctors to the ward staff who you can see are under extreme pressure to keep all the patients safe and secure.

It is a shame the NHS get such bad press because whenever I have had to use their services they have been nothing but excellent!

Her nursing care was exceptional - this was the first time she had ever been in hospital and she was very frightened and scared but the nurses made sure she was well looked after and cared for every step of the way.

I consider myself to be very lucky to be so close to a hospital like Frimley who do their very best to put the patients needs first.

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Responses

Response from Frimley Park Hospital 6 years ago
Frimley Park Hospital

Submitted on 15/02/2018 at 11:07
Published on nhs.uk at 15:12

Thank you for taking the time to leave your feedback on your trip to our Emergency Department.

I'm pleased to hear that your daughter's experience was a positive one and your daughter felt reassured with the treatment.

We are very lucky to have a great team who try and treat patients as though it were their own family in front of them.

The team will be delighted to read your comments, and feedback like yours makes it all worthwhile.

Kind regards

Harpreet Rall

Patient Experience Insight & Improvement Officer

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