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"Outstanding"

About: Royal Stoke University Hospital / Cardiothoracic surgery

After heart by-pass surgery, the care I received was excellent, the staff are so personally involved with everyone's care, you get the feeling you matter to them, you feel they are doing their utmost for you, I owe them so much, thank you.

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Responses

Response from Royal Stoke University Hospital 6 years ago
Royal Stoke University Hospital
Submitted on 22/02/2018 at 10:19
Published on nhs.uk at 11:06


I am very grateful to you for taking the time to comment on your experience of our hospital. Feedback such as yours really mean a lot to our staff who work so hard to provide excellent care. I will send on your kind words to the Cardiology Matron for her to share with her team.

With best wishes

Rebecca Pilling, Quality Improvement Facilitator: Patient Experience.

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