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"Consistent excellence on every conceivable..."

About: Derby Road Health Centre

I have been a patient on the Derby Road doctors surgery since I was born, sixty four years ago. I recall all the former well known equally excellent GP’s over the decades.

At present two of the GP's in particular have been marvellous with my family’s history over many stressful occasions.

This afternoon one of these GP's kindly visited a very frail and elderly patient and reassured that she was doing well and clarified many issues that she was concerned about, since leaving a CareHome. A big thank you to all the staff tha makes the team flourish and so consistently successful.

I hope this will be noted somewhere so that the professionalism is both accepted, acknowledged and appreciated.

Thank you for your time.

Helen

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Responses

Response from Derby Road Health Centre 6 years ago
Derby Road Health Centre
Submitted on 13/02/2018 at 14:11
Published on nhs.uk at 16:06


We are very grateful that you have taken the time to make a review of our practice.

We really appreciate your positive comments and are so happy when we get it right and are able to provide the best possible healthcare.

We constantly review our practices and make changes where necessary and when we get it wrong we want that feedback too but it is a welcome and a delight to get praise when patients are satisfied with the service and healthcare.

Many thanks.

DRHC

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