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"ability to contact..........or lack of"

About: Doncaster Royal Infirmary / Ophthalmology

I've been trying to contact the eye clinic for the past week, the main number rings out and the direct dial goes to a mail box where no one calls you back.

I've been sent the wrong contact lenses and need them replacing - cant function without them and they are on a 4 week leadtime.

Service is absolutely terrible!!!!!

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Responses

Response from Doncaster Royal Infirmary 5 years ago
Doncaster Royal Infirmary
Submitted on 02/05/2018 at 15:24
Published on nhs.uk at 17:06


I am so sorry for the inconvenience this has caused.

Please contact the Trust’s Patient Experience Team on Freephone 0800 028 8059 and they will assist you.

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