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"Short staffed ward"

About: Royal Oldham Hospital / Maternity

(as a service user),

Midwives rushed off their feet on m ward. Very short staffed didn't see much of the midwives and had to rush to another patient, didn't have time to chat, although very polite and friendly.  

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Responses

Response from Samantha Whelan, Patient Experience Midwife, Royal Oldham Hospital - Women's and Children's 6 years ago
Samantha Whelan
Patient Experience Midwife,
Royal Oldham Hospital - Women's and Children's
Submitted on 12/02/2018 at 13:08
Published on Care Opinion at 14:59


Thank you for taking the time to share you experience of our maternity unit. I am pleased to hear that you found our midwives polite and friendly. It is very important to us that women feel that the midwives have taken the time to talk to them about their care or concerns. Your experience matters to us so please accept our apologies for any unhappiness that was caused if you felt you were not listened to during your stay. I am more than happy to look into your concerns further. Please email me directly at:

Samantha.whelan@pat.nhs.uk

Once again thank you.

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