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"Efficiency and Care"

About: Queen Elizabeth Hospital / Accident and emergency

I recently took ill and was taken to the A & E dept and was seen quite quickly every aspect of my illness was checked out thoroughly and after all my tests were checked I proceeded to go home as I began to leave I felt ill again and the doctor thought that I should be kept in the hospital overnight for observation I was told I would have to wait for a bed to be available,altough it was a long wait and things seemed very busy the staff kept checking on me to see how I was and offered me and my wife some food and a cup of tea which was much appreciated,when I was taken to the assessment ward it was explained to my wife and I was was happening,when my wife left te nursing staff kept checking to see how I was doing,throughout the night I found it hard to sleep due to my circumstances and was appreciateive of the support and care I got from the nursing staff.The next day I had various tests which were done very well in my opinion the staff listened to what I was saying and responded to my views in a positive manner.

My wife and I are very grateful for the care and support we recieved from all the staff and doctors whilst I was there,A very big thank you all THANK YOU!

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Responses

Response from Queen Elizabeth Hospital 6 years ago
Queen Elizabeth Hospital
Submitted on 08/03/2018 at 10:12
Published on nhs.uk on 09/03/2018 at 02:43


Thanks for taking the time to write such a nice comment about the hospital and we're pleased to hear that your experience was such a positive one. We hope you're feeling better and we'll pass on your comments to the departments involved.

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