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"EPU"

About: Blackpool Victoria Hospital / Maternity care

Having read the reviews on here about the EPU I felt I had to write a review about my experiences which were the complete opposite. I had to visit the EPU a couple of times for scans and rang them a few times too. I have to say that the staff were fantastic, very professional and supportive. I gave them all hugs last time I saw them as they were so kind. The Sister I saw was such a lovely lady and really welcoming and helpful. I left feedback at the time to say how great they were.

I have also visited the Day Assessment Unit a couple of times and again the service was fantastic. Midwives are so friendly and welcoming and I felt really cared for.

My family have had a really bad experience at this hospital in a different department but the Maternity Unit and the nurses have changed my view massively and I feel so much more comfortable about the birth of my baby.

Thank you

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Responses

Response from Blackpool Teaching Hospitals NHS Foundation Trust 6 years ago
Blackpool Teaching Hospitals NHS Foundation Trust
Submitted on 15/02/2018 at 08:29
Published on Care Opinion at 09:09


Good Morning,

Thank you for taking the time to share your experience of Early Pregnancy Unit. It is lovely to read that you found the staff on the unit professional and supportive. I will share with the Sister how you found her welcoming and helpful.

It is also pleasing to read that you found the service on the Maternity Day Unit fantastic with the midwives being friendly and welcoming.

I am happy to read that because of the service the departments have provided you feel at ease with your upcoming admission to welcome the baby in to the world.

I wish you all the very best for your new arrival and thank you once again for sharing such lovely comments. If you would like to take part in the Patient Stories Programme please do not hesitate to contact me: Leanne.macefield@bfwhospitals.nhs.uk.

Warmest Regards

Leanne

Patient Experience & Involvement Manager

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