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"98yrs old moms hospital stay"

About: Sandwell General Hospital / General medicine

Mom spent 8 days in the hospital 3 days on S.A.U.and 4days Lyndon 4 .S.A.U..Excellent Care And consideration ,Must give a shout to the Staff Nurse sorry didn’t get her name, You made my mom so comfortable and took away all her fears about coming into hospital and one particular nurse whose Kindness Care andConsideration was admirable.Lyndon 4 .once again excellent care Mom was very frightened and I must mention Night Staff Nurse Wonderful Caring And a credit to her profession ,listened to my concerns and treated me with empathy she is exceptional .Male Nurse. Well so happy cheerful and hard working.Kindness itself . One particular staff member who calmed my mom when she had a panic attack and reassured her that she was fine ,Can’t thank you enough,These are just a few of the excellent staff that I came into contact with and I can remember by name But Mom Can’t Speak too highly of all the staff and the Care given to her ,Well Done Sandwell . Millions of Thanks from the Family

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Responses

Response from Sandwell General Hospital 6 years ago
Sandwell General Hospital
Submitted on 19/02/2018 at 15:54
Published on nhs.uk at 16:07


Thank you for taking the time to write about the excellent care your mother received during her recent stay at Sandwell Hospital. I was pleased to read that your mother was well looked after by our staff and that they made her feel comfortable. I will ensure that your comments are passed onto the teams involved in looking after her. Kind regards, Toby Lewis, Chief Executive.

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