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"filthy toilets"

About: Peterborough City Hospital

i couldnt fault the care from doctors and nurses it was absolutely brilliant.but the cleanliness of the ward was not up to the standard you would expect in a hospital. The toilets were a disgrace considering the amount of isolation rooms on the ward i was on containing patients with sickness and diarrhoea cleaning them once a day at 3pm was just not on. the nurses had complained about the lack of cleaning. I noticed part of the toilet roll holder was dirty on the day i went in and it was still dirty the day i came out that was six days. I dont think the cleaners are actually taught how to clean .

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Responses

Response from Lesley Crosby, Deputy Chief Nurse, North West Anglia NHS Foundation Trust 6 years ago
Lesley Crosby
Deputy Chief Nurse,
North West Anglia NHS Foundation Trust
Submitted on 12/02/2018 at 15:17
Published on Care Opinion at 20:52


I am so sorry to read about your experience and would urge you, if you have not done so already, to raise your concerns with our Patient Advice and Liaison Service on (01733) 673405 as we would be keen to learn from your experience.

Regards

Lesley Crosby

Deputy Chief Nurse

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