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"Physiotherapy services"

About: Queen Victoria Memorial Hospital

I attended the physiotherapy unit over the summer of 2017 after being referred by my GP for ongoing problems with my back and shoulders. I cannot say enough positive things about my experience - the physiotherapist was friendly, took time to listen and formulated a treatment plan. As I work full time they did their best to accommodate my appointments to suit me, which wasn't always possible but I appreciated the effort.

I had a few different treatments over the weeks including ultrasound and acupuncture, and was then able to progress to the physio pilates sessions which are held at the hospital. This alone is a great asset to the QVMH as other patients had come from Thanet for the classes. I got about 8 sessions and was given hand-outs to continue the exercises at home - there was some discussion about starting up a paid-for class which my physio was keen to start, but sadly I've not heard any more about this, which is a shame.

I wouldn't hesitate to recommend this excellent service at the hospital to others.

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Responses

Response from Queen Victoria Memorial Hospital 6 years ago
Queen Victoria Memorial Hospital
Submitted on 06/02/2018 at 15:23
Published on nhs.uk at 17:01


Hello

Thank you for taking the time to review your positive experience of the physiotherapy service at Queen Victoria Memorial Hospital. It is good you were offered a few different treatments and that they tried to arrange appointments at a time to suit you whenever possible. We are pleased you found the physio Pilates sessions beneficial and that you were able to continue with some of the exercises at home.

We will pass your kind comments on the team there.

Best wishes

Customer Care Team

Kent Community Health NHS Foundation Trust

Tel: 0300 123 1807 Email: kcht.cct@nhs.net Website: www.kentcht.nhs.uk

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