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Amazing care. Could not have been better

Story from nhs.uk

"Amazing care. Could not have been better"

About: Milton Keynes Hospital / Accident and emergency

I arrived with a broken wrist, was seen immediately and admitted for surgery within one hour.

The care, compassion and overall treatment shown to me was second to none.

From the porters to the medical staff I could find no fault.

I witnessed how caring each member of staff was despite the pressure they were under.

The follow up treatment from the fracture clinic was just as caring.

I cannot praise each member of staff highly enough and thank all of them.

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Responses

Response from Michaela Tait, Patient Experience Manager, Milton Keynes University Hospital NHS Foundation Trust 6 years ago
Michaela Tait
Patient Experience Manager,
Milton Keynes University Hospital NHS Foundation Trust

Submitted on 06/02/2018 at 14:31
Published on Care Opinion at 14:49

Thank you for the time taken to feedback. We are so pleased to hear that the care you received at Milton Keynes Hospital was positive and you felt you could share your experience. Such feedback is much appreciated by us all and we will ensure that it is shared with the relevant staff in all departments including the porters. Learning from experiences is key in us providing the best possible care. We hope your wrist recovers well.

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