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Many thanks!

Story from nhs.uk

"Many thanks!"

About: South Tyneside District Hospital / General surgery

We visited A and E on two occasions recently (the evening of 26th and morning of 30th January) and my husband received excellent treatment on both occasions. He was seen quickly by staff who proved to be conscientious and caring despite challenging circumstances. They quickly assessed him and on both occasions he was admitted on to the surgical ward.

During his two ‘stays’ (one for a weekend 26th-28th Jan and the other for 6 days starting on 30th Jan) he received a very high standard of care from all the staff he encountered. They took the time to explain things to him and treated him with respect at all times. He was well looked after. All staff including nurses, doctors, orderlies etc. were all friendly and helpful.

We can not thank the staff enough for looking after him so well, it is greatly appreciated by our whole family!

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Responses

Response from South Tyneside District Hospital 6 years ago
South Tyneside District Hospital

Submitted on 14/02/2018 at 15:28
Published on nhs.uk at 16:07

Thank you for providing feedback on your husband’s recent visit to South Tyneside District Hospital. I am pleased to learn that both you and your husband have had such a positive experience with the care that he received from staff during his hospital admissions.

The Trust is grateful for your feedback, whether positive or negative, as it means we can gain an understanding of what is important to our patients. Your kind comments will be shared with the Business Managers of the teams involved to share with the staff on your behalf.

Thank you for leaving your comments on NHS Choices.

Customer Services Department

South Tyneside NHS Foundation Trust

Telephone: 0191 404 1072

E-mail: customer.services@stft.nhs.uk

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