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Care Opinion

Terrible

Story from nhs.uk

"Terrible"

About: Charles Clifford Dental Hospital

Had to wait over an hour to be seen with an appointment at start of the clinic. No communication to inform patients why a delay. No understanding of impact delay will have on other people. Several patients left very upset.

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Responses

Response from Nancy Henwood, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 6 years ago
Nancy Henwood
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust

Submitted on 07/02/2018 at 13:35
Published on Care Opinion at 15:06

Thank you for leaving feedback. I am sorry to learn that you encountered this delay and your feedback will be passed onto the appropriate management.

If you would like use to look into this, please do not hesitate to contact our Patient Services Team to provide more detail. You can do this by calling them on 0114 271 2400 or by emailing them at pst@sth.nhs.uk

With thanks and best wishes

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