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last minute cancellation app for surgery

Story from nhs.uk

"last minute cancellation app for surgery"

About: Royal Stoke University Hospital

I can honestly say the treatment and care at the Royal Stoke and also at Stafford was very reassuring , I was treated with respect and included in decisions that were offered to me .The surgeon and his team who worked on my case were excellent from start to finish . In all I was operated on the 31/1/2017 went in at 7/30am and was collected later 4/30pm . I am amazed how quickly I am recovering The ward I was in 105 what a pleasant experience the nurses working hard running around as it was very busy , nothing was too much trouble for them, I have great respect for our doctors and nurses they are working their socks off under great pressure.

To all the staff who were connected with my treatment " Best Wishes " and heartfelt thanks

Mrs Dilys Beardmore

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Responses

Response from Royal Stoke University Hospital 6 years ago
Royal Stoke University Hospital

Submitted on 07/02/2018 at 16:27
Published on nhs.uk at 18:02

Dear Mrs Beardmore,

Thank you so much for taking the time to share your experience of your time on Ward 105. I will ensure I share your lovely comments with Senior Sister Hammond and her team. I know they will very much appreciate your kind words.

I do hope you are continuing to recover well.

With best wishes

Rebecca Pilling, Quality Improvement Facilitator: Patient Experience.

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