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Paediatric A&E and ambulance service

Story from nhs.uk

"Paediatric A&E and ambulance service"

About: Northwick Park Hospital / Accident and emergency

Our 3 year old son had a febrile convulsion and was brought to Northwick Park by ambulance.

The staff who attended were superb and explained everything clearly.

The doctor in paediatric A&E was reassuring and again explained all very clearly ensuring full examination and assessment.

The staff were efficient and we were seen and discharged within 3 hours and given information leaflet and clear discharge summary.

Cannot fault the care in anyway and am v grateful for all care and attention during this highly busy time of year .

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Responses

Response from Sue Fenwick Elliott, Head of Patient Experience, London North West University Healthcare NHS Trust 6 years ago
Sue Fenwick Elliott
Head of Patient Experience,
London North West University Healthcare NHS Trust

Submitted on 05/02/2018 at 10:05
Published on Care Opinion at 11:55

Thank you so much for sharing your experience. I am so pleased you were all well cared for at such a scary time and hope you and your son are recovering well.

I will share your comments with the team who will be delighted.

Best wishes

Sue

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