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What a team

Posted By Hmc63

"What a team"

About: University Hospital Ayr / Endoscopy

(as the patient),

Procedure I was dreading. Staff could not be kinder more compassionate and thoughtful, they are the real deal on what the NHS is truly about. 

What a team. 

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 6 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 06/02/2018 at 11:49
Published on Care Opinion at 12:09

picture of Eunice Goodwin

Dear Hmc63,

On behalf of the real deal team, thank you so much for taking the time to share your views on your recent endoscopy visit. I am sure you have made their day.

take care and best wishes,

Eunice

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