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Thank you East Surrey

Story from nhs.uk

"Thank you East Surrey"

About: East Surrey Hospital / General surgery

Having just undergone surgery at East Surrey Hospital, I would like to compliment every person involved in my care, pre- and post-operative, on their care and dedication.

Staff were, without exception, patient and caring and the accommodation was spotless with all needs catered for.

I can only commend the NHS and East Surrey on the wonderful job they are doing.

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Responses

Response from Sarah Mayhew Hinder, Patient Experience Co-ordinator, Surgical division, Surrey and Sussex Healthcare NHS Trust 6 years ago
Sarah Mayhew Hinder
Patient Experience Co-ordinator, Surgical division,
Surrey and Sussex Healthcare NHS Trust

Submitted on 06/02/2018 at 15:46
Published on Care Opinion at 16:04

Thank you so much for taking the time to leave such positive and truly heartening feedback. Our surgical and nursing teams always strive to provide compassionate, high quality care and the best clinical outcomes for our patients, and we are so pleased we achieved this for you. It is always greatly appreciated when patients take the time to let us know that their experience has been positive and we are so pleased that you found the environment clean and felt well cared for by dedicated, caring staff.

Please accept our very best wishes for your continued recovery and thank you again for your lovely feedback.

Best wishes

Lesley Nightingale

Surgical Division Patient Experience Co-ordinator

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