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"Excellent treatment and care"

About: New Cross Hospital / Gynaecology

I had a pelvic floor repair on 19/01/18 I can honestly say I was treated very well, with dignity and respect at all times, from theatre team to ward staff. I was very nervous and tearfull just before surgery the theatre staff where amazing and made me feel at ease. After surgery the ward staff where just as kind and caring I was on D7 gynaecology. The nurses cleaners and caterers all work very hard and go above and beyond there jobs. My only down side was I was told I'd see a physiotherapist but no one came to see me, again probably over worked ect but all in all a good experience I would deffinatly recommend. Thankyou to all the kind staff who looked after me.

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Responses

Response from The Royal Wolverhampton NHS Trust 6 years ago
Submitted on 06/02/2018 at 10:35
Published on Care Opinion at 11:49


Thank you very much for taking the time to post comments regarding your patient experience. I will share your comments with our staff and wish you well with your recovery.

In relation to the physiotherapy, I am sorry for any distress this matter may have caused. To enable us to look further into your concerns, I would be grateful if you could contact the Patient Advice and Liaison Service (PALS) on 01902 695362 who can assist further.

Kindest Regards

Alison Dowling

Head of Patient Experience and Public Involvement

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