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Care Opinion

i was ill but my stay was great, i got...

Story from nhs.uk

"i was ill but my stay was great, i got..."

About: Royal Shrewsbury Hospital

What I liked

i liked all of the staff, and the doctor's included me in everything that was said..

What could be improved

Nothing, shrewsbury children's ward is perfect.

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Responses

Response from Shrewsbury and Telford Hospital NHS Trust 12 years ago
Shrewsbury and Telford Hospital NHS Trust

Submitted on 19/05/2011 at 16:04
Published on Care Opinion on 20/05/2011 at 12:23

Thank you so much for taking the time to provide comments about the children's ward at RSH

We aim to provide the highest standards of care every time for every patient, and we are pleased to hear that your experience matched our aspirations. We will pass a copy of your feedback to staff in the relevant departments.

If you think that any particular member of staff, or the whole team deserves special praise and recognition then please consider nominating them for the Chairman's Award. This special award is presented every two months at the Trust Board meeting. It celebrates members of staff who go above and beyond what is expected of them to provide high standards of care for patients, or improve the working lives of their colleagues. More information is available from our website at http://www.sath.nhs.uk/about/chairmansaward.asp

Please note that the NHS Choices website does not share your contact details with the Trust so we are not able to contact you directly.

Response from Royal Shrewsbury Hospital 12 years ago
Royal Shrewsbury Hospital

Submitted on 27/11/2011 at 09:25
Published on nhs.uk on 28/11/2011 at 04:00

Thank you for your comments about the care you received at the Royal Shrewsbury Hospital.

We aim to provide the highest standard of care for all of our patients. We are pleased to hear that your experience met your expectations. Feedback from patients helps us to build on the things that our patients value, and tackle those things that we must improve. Your comments have been sent to the Rainbow Ward to help them do this.

If you think that a member of staff deserves special praise and recognition then please consider nominating them for Chairman's Award. This special award is presented every two months at the Trust Board meeting. It celebrates members of staff who go above and beyond what is expected of them to provide high standards of care for patients, or improve the working lives of their colleagues. More information is available from our website at http://www.sath.nhs.uk/about-us/chairmansaward.aspx

Please note that the NHS Choices website does not share your contact details with the Trust so we are not able to contact you directly.

Thanks again for taking the time and trouble to provide feedback about your care.

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