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"Customer care at A&E"

About: St John's Hospital / Accident & Emergency

(as a service user),

I would like to pass on my heartfelt thanks to all Staff who looked after me last Friday I was admitted in the morning with a nasty head wound. Everyone was very helpful, patient and friendly, but above all exceptionally professional. Stitches were removed today and the Nurse was amazed how quickly wound had healed thanks to expert stitching. Thank you very much.

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Responses

Response from Aris Tyrothoulakis, Director, NHS Lothian 6 years ago
Aris Tyrothoulakis
Director,
NHS Lothian
Submitted on 05/02/2018 at 15:28
Published on Care Opinion at 17:03


Thank you for taking the time to provide us with this feedback. I was very pleased to see that you had a positive experience when you attended and I hope you have had a good recovery. I will make sure that your kind words are shared with the clinical team as I know these will be greatly appreciated..

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