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Respiratory clinic

Story from nhs.uk

"Respiratory clinic"

About: Russells Hall Hospital / Respiratory medicine

I visited the respiratory clinic on 29th January . I was very impressed with the whole experience . The nurse practitioner was very thorough ,made sure I understood the procedures and was caring and considerate. Apart from this excellent service I was seen promptly on my arrival. Following my appointment the practitioner made sure I was directed to X-ray dept where I had excellent service . Thank you Russels Hall

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Responses

Response from Russells Hall Hospital 6 years ago
Russells Hall Hospital

Submitted on 09/02/2018 at 16:08
Published on nhs.uk at 17:03

Thank you for your kind words regarding the staff you encountered during your appointment in the Respiratory clinic.

We always aim to provide the best care possible to all our patients and we are pleased to learn that this was your experience.

Communication is vital to delivering a high standard of care so we are glad you felt you were seen promptly and given all the information your required.

Your comments have been brought to the attention of the team concerned who were thrilled to receive them.

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