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"Some patients are noisy,and turn up the TV loud ."

when i visit on my own and sometimes with my Son and other relatives ,we often saddened by the state of my wife,as we often have to ask staff for a calming tablet for my wife,but we do accept the head nurse account of how treatment is being delivered,there was an occasion of mix up whether my wife was given ETC ,i got an answer ,that a nurse needed to find but did not return the question.My family and i realised this illness ,can take some time to remedy .As my wife has a history of drepression illness (usually occurred every 3 to five years) ,and in the pass,i have been consulted by phychiatrists ,of her treatment. i would like to see a doctor , more often.Kingfisher Court , Radlett is clean and modern , to help patients recover.One last thing ,it appears that some cloths,have gone missing !,staff have looked to no success.

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Response from Edc - Kingfisher Court 6 years ago
Edc - Kingfisher Court
Submitted on 07/02/2018 at 08:35
Published on nhs.uk at 11:01


Dear sir

Thank you for taking the time to post your comment on NHS Choices.

We would very much like to try and sort out the issues you mention, including making sure you are provided with the information you need. In order for us to do that, please either speak to the ward manager or you can ring the Trust's Patient Advice and Liaison Service (PALS) on 01707 253916 - if you leave your contact details someone will call you back. Alternatively you can email pals.herts@hpft.nhs.uk.

Thank you

Mary Stephenson

Complaints and Service Experience Manager

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