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Disgusting treatment

Story from nhs.uk

"Disgusting treatment"

About: Pinderfields General Hospital

I cannot put into words how disgusted I am at the appalling service at pinderfields

My mum who is 89years old was taken to accident and emergency on the 22nd Jan 2018 as she had fallen and was complaining of pain in her hip they did not scan the hip as she had been there the night before with another fall

She was eventually admitted after 16 hours to gare 12 ,I stressed to the doctors that her hip needed to be scanned ,this scan took 1week to happen ,in the meantime she was moved 5 times

They eventually scanned her and was found to have a broken pelvis

She was then told that she would be moved to Dewsbury hospital for re hab

She was transferred there after 10 days without any physiotherapist done at Pinderfields

On arrival at Dewsbury (taken by ambulance) with no medication as Pinderfields had forgotten to send it with her

This treatment is appalling and I will definitely take it further

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Responses

Response from Pinderfields General Hospital 6 years ago
Pinderfields General Hospital

Submitted on 02/02/2018 at 15:14
Published on nhs.uk on 03/02/2018 at 03:04

Thank you for taking the time to post your comments and I am disappointed to read about your experience at Pinderfields Hospital with the care of your mother.

I am concerned to read that you felt the care that your mother received was 'appalling' and given that this is a public website, it would not be appropriate to request personal details.

Therefore, I was wondering if you would be happy to contact our PALS team to discuss this further.

They can be contacted on 01924 542972 (Monday to Friday, 8.30am to 5pm) or via email on pals@midyorks.nhs.uk.

Thank you again and I hope your mum is recovering well.

Kind regards

Clare Blackburn

(Complaints & PALS Improvement Lead)

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