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Excellent Patient Experience

Story from nhs.uk

"Excellent Patient Experience"

About: Barnet Hospital

I would like it known that the Gastroenterologist consultant is excellent, I have only praise for his listening, understanding, knowledge and care skills…on each occasion I have been seen.

Moreover, I would like to commend his secretary who also goes above and

beyond to provide a first class service, always helpful and approachable.

I can highly recommend both to anyone…their commitment to patient care needs to be recognised by their superiors.

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Responses

Response from Barnet Hospital 6 years ago
Barnet Hospital

Submitted on 01/02/2018 at 10:32
Published on nhs.uk at 13:02

Hello

Thank you for taking time to leave feedback; wow what wonderful feedback as well.

The consultant and secretary obviously made a positive impression on you and I would like to ensure they receive a personal thank you and also send your review to them directly; please send their names to me at richardchester@nhs.net

With Best Wishes

Richard

Richard Chester - deputy director of patient experience

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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