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Ward 11

Story from nhs.uk

"Ward 11"

About: Leicester General Hospital / Gynaecology

My experience of the two week wait for this appointment and then the on the day care and procedure were excellent.

I was informed to wait a month for my results and GP letter so I could begin the recommended treatment.

I had no reason to doubt this due to my excellent excellent experience.

It is now nearly 3 months since the appointment.

iI still have my symptoms and do not know for definate my biopsy results and cannot contact anyone to find out why

This distresses me and I am very disappointed.

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Responses

Response from Leicester General Hospital 6 years ago
Leicester General Hospital

Submitted on 12/02/2018 at 14:57
Published on nhs.uk at 15:07

Dear Reviewer,

Many thanks for taking the time to leave a review. We are happy to hear that you are pleased with your procedure and care in Gynaecology at Leicester General Hospital. We would suggest that you contact Patient Information Liaison Service (PILS) as they have access to patient records and can contact the relevant clinic/consultant/service manager to help with your query regarding your results. They can be contacted on Tel. 08081 788337 (free telephone line) or online here: http://www.leicestershospitals.nhs.uk/patients/patient-welfare/patient-information-and-liaison-service/.

We do appreciate that waiting for any results is worrying and apologise for any distress this may have caused.

Kind Regards,

Communications Team

Leicester’s Hospitals

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