This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Couldn’t fault care

Story from nhs.uk

"Couldn’t fault care"

About: The Essex Cardiothoracic Centre

I’m a nurse myself and never been a patient before .... and it’s safe to say I was extremely nervous about my cardiac ablation. However, right from the initial consultation to the preassessment appointment to the day of the procedure itself I was completely put at ease. Every single person I met was professional, kind and friendly. Everybody was so attentive throughout and kept me informed the whole time. I always felt safe, and my dignity and privacy was always respected. Thank you so much for your outstanding care, you are all stars and something everyone at the NHS should aspire to.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from The Essex Cardiothoracic Centre 6 years ago
The Essex Cardiothoracic Centre

Submitted on 01/02/2018 at 11:20
Published on nhs.uk at 12:02

We are always pleased when patients take the time to feedback on their experience at Basildon Hospital and were glad to hear that you were pleased with the care and treatment you received in the Cardiothoracic Centre.

Our staff do a difficult job with skill and professionalism and comments such as yours are always very much appreciated.

Your comments have been forwarded to the senior team to ensure staff are made aware of your kind words.

May we take this opportunity to thank you and wish you all best for your future good health.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k