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Care Opinion

I didn't think I would settle in so well"

Posted By westerlands02

"I didn't think I would settle in so well""

About: Westerlands Care Home (Stirling)

(as a staff member posting for a patient/service user),

Living at Westerlands

I enjoy staying her very much.  I'm very happy and didn't think I would settle in so well which is a surprise to both myself and my daughter.

Staff attitude

Staff attitude


Daily living support

Daily living support


Seeing the whole me

Seeing the whole me


Calling for help

Calling for help


Being listened to

Being listened to


Care staff

Care staff


Manager

Manager


Other staff

Other staff


Environment

Environment


Cleanliness

Cleanliness


Toilet

Toilet


Bathroom

Bathroom


Food

Food


Liquid

Liquid


Room

Room


Noise

Noise


Things to do

Things to do


Other patients

Other patients


Keeping in touch

Keeping in touch


Access to outdoors

Access to outdoors

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Responses

Response from Rod Lauder, Manager, Westerlands Care Home 6 years ago
Rod Lauder
Manager,
Westerlands Care Home

Submitted on 31/01/2018 at 13:15
Published on Care Opinion at 15:10

Thanks for taking time to give us your experience of Westerlands. We are aware that there are occasions when some of the other residents may drop biscuits on the carpet and we pick these up as soon as we spot them.

I hope that you continue to enjoy your stay.

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