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Care Opinion

Excellent Care

Story from nhs.uk

"Excellent Care"

About: Lincoln County Hospital

I was admitted from A&E after a flare up of my Crohn’s Disease for a three day stay in the hospital. I would like to thank and commend all the staff in A&E as well as on the SEAU, Clayton Ward and Surgical Admissions Lounge for their professional, courteous and friendly care. Especially at a time when the Hospital is clearly having great demands placed upon all its staff and departments. Nothing was too much trouble. Also and especially the support from my IBD Nurse who prompted my admission and planned ongoing aftercare. Thank you to everyone involved for providing such a valuable service to the community.

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Responses

Response from Angie Mason, Matron, Orthopaedics, United Lincolnshire Hospitals NHS Trust 6 years ago
Angie Mason
Matron, Orthopaedics,
United Lincolnshire Hospitals NHS Trust

Submitted on 31/01/2018 at 15:10
Published on Care Opinion on 01/02/2018 at 08:54

Thank you for taking the time to post this lovely feedback about the staff on Clayton Ward.

I am pleased that the staff remained professional and friendly during your stay and I will ensure that I feedback to them your comments.

Kind regards

Angie Mason

Ward Manager - Clayton Ward

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Response from Terri Reeve, Senior Sister, Accident & Emergency, United Lincolnshire Hospitals NHS Trust 6 years ago
Terri Reeve
Senior Sister, Accident & Emergency,
United Lincolnshire Hospitals NHS Trust

Submitted on 01/02/2018 at 08:34
Published on Care Opinion at 08:54

I am so pleased to hear of your positive experience in A an E.

Thank you for taking the time to post your feedback, I will pass it on to the rest of the team.

I hope you continue to make a good recovery following your discharge from hospital.

Thank you again

Terri Reeve

Senior Sister - Accident and Emergency

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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