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Care Opinion

Brilliant service

Story from nhs.uk

"Brilliant service"

About: Newark Hospital

Following a fall resulting in a broken wrist I had to visit on a Saturday evening.

When we got there it was pretty busy so believed we’d be in for a long wait.

I was definitely wrong. People were disappearing quickly and going on their way and I was no different.

I saw the nurse for a check within 20 minutes of arrival. Then x Ray soon after and then a nurse again for my results very quickly. The longest wait was waiting for the cast to set.

My fracture clinic appointment was waiting for me on the way out.

I was reassured and given pain killers by the lovely team on shift who made the whole experience as comfortable as it could be.

In and out within 70 minutes with full treatment.

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Responses

Response from Grace Worsley, Patient Experience Coordinator, Sherwood Forest Hospitals NHS Foundation Trust 6 years ago
Grace Worsley
Patient Experience Coordinator,
Sherwood Forest Hospitals NHS Foundation Trust

Submitted on 02/02/2018 at 08:50
Published on Care Opinion at 09:17

Thank you for taking the time to provide such positive feedback. I will ensure your kind comments are passed on to the teams involved in your care as I am sure they will be pleased to read your words of praise. Thank you again for taking the time to write this post and I hope you are recovering well.

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