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Endoscopy procedure

Story from nhs.uk

"Endoscopy procedure"

About: Burnley General Hospital

I underwent an endoscopy this morning and was fairly anxious but the staff soon put me at my ease. I've had one before and found it thoroughly unpleasant but these girls were angels. I opted for sedation and was glad I did. Completely different. I cannot stress how impressed I was and want to send my thanks to everyone concerned. Keep up the good work everyone.

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Responses

Response from Burnley General Hospital 6 years ago
Burnley General Hospital

Submitted on 30/01/2018 at 08:10
Published on nhs.uk on 31/01/2018 at 02:55

Thank you for taking the time to tell us about your recent admission to Burnley General Teaching Hospital for an endoscopy procedure.

It is lovely to receive such positive feedback about the treatment you received and we are delighted to pass this on to the staff who will very much appreciate your thanks and feedback as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient using our services. You can either contact me (Melissa Almond) on 01254 734087 or by email at patientexperience@elht.nhs.uk

Thank you again for commenting and best wishes.

Melissa Almond

Senior Patient Experience Facilitator

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